I – LEGAL NOTICE

In compliance with Act 2004-575 of June 21, 2004 in support of trust and confidence in the digital economy, users are informed of the following:

The website http://www.richardcrookes.com.au is hosted by RICHARD CROOKES CONSTRUCTIONS PTY Ltd., a private limited company registered under the number 187579-47 and the ABN number 33 001 375 266,  whose office address is at:

Level 3
4 Broadcast Way
Artarmon NSW 2064
Phone: (02) 9902 4700

Since the legal notice may be amended at any time and without prior notice, users are advised to consult it regularly. It was last updated on 23 November 2021.

II – RCC Privacy statement

Richard Crookes Constructions Pty Ltd (RCC) is committed to protecting the privacy of your personal information.
This Privacy Statement  explains how we collect, store, use and disclose personal information about our customers, and people who apply for employment with us, and how we comply with our obligations under the Privacy Act 1988 (Cth) (“Privacy Act”).
It also explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information we hold about you.
This Privacy Statement applies to personal information we collect, hold and use about you when we carry out our business activities, visit our website or other digital platforms, and communicate or interact with us.
In this Statement “personal information” has the same meaning as defined in the Privacy Act (and includes “sensitive personal information”). Personal information is information or an opinion, whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
We may amend this Statement at any time by posting the updated version on our website. If we make changes we will publish an updated statement on our website and social media channels. You can acquire a copy of our privacy Statement at any time by using the contact details below.
We are not responsible for the privacy practices of sites that are linked to this website via hyperlinks, banner advertising or otherwise.

1. What information do we collect?

The information we collect and hold includes:

• Name
• Job title
• Corporate address (work)
• Phone number (work, mobile)
• Payment and billing information
• E-mail addresses
• Usage information (device data)
• Details of the products and services we have provided you, or transactions that have occurred between RCC and yourself or your organisation
• Profile data (passwords, purchases or orders, preferences, feedback, interests, favourites)
• Any other information you may provide to us during our interactions

When you visit our websites, we may also collect information about your computer, including your IP address, date/time of your visits, duration of your visits, the pages and documents accessed, the previous site accessed (i.e. the referring URL) and the type of browser being used.
Individuals who contact us or use our services have the option of requesting anonymity or using a pseudonym.
However, it may not be reasonably practicable for us to deal with individuals anonymously or with a pseudonym if those individuals wish to engage our services; wish to obtain information in relation to our services; and make enquiries or complaints about our services.
A request for anonymity or the use of a pseudonym may also be rejected if we are required under Australian law to deal with individuals who have identified themselves only.

2. How we collect and hold information

We will acquire and use your personal information only as needed for our business purposes and through fair and lawful means. Whenever reasonably possible, we will collect personal information directly.
Where it is reasonable and practicable to do so, we collect your personal information via phone, email, mail, website or when you otherwise interact with us.
We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, unauthorised modification or unauthorised disclosure. We will keep your personal information secure and it will be held by us in our customer database in accordance with the Privacy Act. We will only release your personal information if you authorise us to do this or if we are legally required or permitted to do so.
Personal information which is no longer necessary for business purposes will be disposed of promptly in an appropriate way.

3. Why we collect and how we use your personal information

Personal information collected by RCC is only for purposes which are directly related to the functions or activities of the organisation. These purposes include:

• Payments, billing and management of contracts
• Subscribing or unsubscribing to newsletters, media releases or other communication
• Responding to an individual’s enquiry or request for information
• Resolving a complaint
• Assessing an applicant’s suitability for employment with us
• Undertake our administrative and operational functions
• Improve and personalise your experience with us
• Better understand our customers’ requirements and preferences, conduct market research, personalise and improve our service and to provide offers that are of greater interest or benefit to you
• Undertake and administer marketing activities, direct marketing, database compilation, analysis of trends and demographics and other marketing or promotional activities

4. How we disclose your personal information

We may disclose your personal information to undertake any of the purposes set out above, or where permitted or required by law or as otherwise detailed in this Privacy Statement.  Recipients of your personal information may include:

• Our employees, contractors or service providers, to the extent reasonably necessary for them to carry out their duties/obligations. This may include research agencies, website development agencies, payment processing agencies, IT systems administrators, couriers, payment processors, lawyers and business advisors
• Any person to whom we are required or permitted by law to disclose personal information. This may include government departments or regulators within Australia in connection with law enforcement activities and emergency services

No communication via the internet or web or mobile device is 100% secure.
We cannot and do not take any responsibility for maintaining the security of your personal information on any other Website or app linked with our Website or app. If you have any query or enquiry regarding the handling of personal information, make direct access to each relevant Website.

5. Accessing and correcting your personal information

Individuals have the right to request access to and correct personal information we hold about them, subject to exceptions listed in the Privacy Act. Upon request, and within the parameters of the legislation, we will provide individuals with access to this information.
To protect the integrity and security of the information we hold, we may ask that  you follow a defined access procedure, which may include steps to verify your identity. In certain cases we may charge you an administration fee for providing you with access to the information you have asked for, but we will inform you of this before proceeding.
There may  be cases where we are unable to provide the information you request, such as where it would interfere with the privacy of others or result in a breach of confidentiality. In these cases we will let you know why we cannot comply with your request.
We will take reasonable steps to update the personal information we hold if the information is not accurate, up-to-date and complete.
You may contact us to update or correct your personal information (see contact details below). Please include your name, address and/or email address when you contact us. You will not be charged for a correction request.

6. Enquiries and complaints

We are committed to working with individuals to obtain a fair resolution of any privacy concerns. If you have a question about this Statement or wish to make a complaint about the way we have collected, used, held or disclosed your personal information, please contact us at the address below. We may need to contact you for further details.
Our Privacy Officer will deal with the matter within a reasonable time, and will keep you informed of the progress of our investigation. If we have not responded to you within a reasonable time or if you feel that your complaint has not been resolved satisfactorily, you can contact us to discuss your concerns.

You are also entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC). You can obtain further general information about your privacy rights and privacy law from the OAIC by:

• calling their Privacy Hotline on 1300 363 992
• visiting their web site at http://www.oaic.gov.au
• writing to:

The Australian Information Commissioner

GPO Box 5218, Sydney NSW 1042

7. Contact Details

For any enquiries about our handling of personal information, please contact:

Privacy Officer:
Care of Richard Crookes Constructions
Level 3, 4 Broadcast Way, Artarmon NSW 2064
Email: [email protected]
Phone:  9902 4700

III – GENERAL CONDITIONS OF USE

1. Presentation and acceptance of the general conditions of use

Use of the website http://www.richardcrookes.com.au (hereinafter the “Site”) is subject to these general conditions of use, and implies complete acceptance of these general conditions of use.
These general conditions of use may be amended or supplemented at any time. Users of the Site are therefore advised to consult them regularly. They were last updated on 23 November 2021.
Users of the Site acknowledge that they have read these general conditions of use, that they accept them and that they undertake to comply with them. If a user refuses to comply with any of the conditions described below, it must not use the Site.

2. Reproduction and representation rights

RICHARD CROOKES CONSTRUCTIONS PTY Ltd. holds, reserves and retains all intellectual property rights, including the reproduction or representation relative to the present site’s content.
Consequently, all reproduction in whole or in part of the present site and its content is strictly prohibited without written authorization from RICHARD CROOKES CONSTRUCTIONS PTY Ltd..
Trademarks, patents, logos, and all other distinctive elements contained in the present site are the property of RICHARD CROOKES CONSTRUCTIONS PTY Ltd. or subject to a use agreement. No right or licence for the use of any of the elements cited above may be attributed to any party without the written authorization of RICHARD CROOKES CONSTRUCTIONS PTY Ltd. or the holder of the right. The reproduction or representation of any of these distinctive signs, by any means whatever, without the prior consent of their owner, is prohibited.
Non-compliance with these prohibitions may, among other things, constitute counterfeiting and/or unfair competition and/or plagiarism, and may result in the user incurring civil and/or criminal liability.

3. Warranties and liabilities

Users of the Site acknowledge having read these general conditions of use of the Site, confirm that they understand them, and undertake to comply with them.
All users are liable in accordance with the general law, and thus without any special limitation, for any physical or pure economic damage, whether direct or indirect, caused by their wrongdoing or negligence.
Use of the Site implies knowledge and acceptance of the characteristics and limitations of the Internet, particularly as regards the risks of contamination by viruses potentially circulating on the internet. It is therefore for any user to take appropriate steps to protect his or her data, computer systems or software from these various risks.
RICHARD CROOKES CONSTRUCTIONS PTY Ltd. shall not be held responsible for direct or indirect damage physical and/or pure economic damage, resulting from access to the present site or from its use and/or the information contained therein, and/or from the consultation or downloading of information contained on the Site, including inability to access the site, data loss, deterioration, or destruction or the presence of a virus which may adversely affect users’ computer.
RICHARD CROOKES CONSTRUCTIONS PTY Ltd. will use its best endeavours to allow access to the Site at all times, but will not be under any obligation to achieve this. However, RICHARD CROOKES CONSTRUCTIONS PTY Ltd. reserves the right at any time and without notice, to shorten, defer, amend, postpone, interrupt or simply cancel the Site, if the circumstances so require, and particularly in the event of force majeure, for technical reasons, or to update or maintain the Site; RICHARD CROOKES CONSTRUCTIONS PTY Ltd. may not be held liable in any way in such circumstances.

4. Links to other web sites

The present site may include links to other web sites or Internet services. As these sites and services are maintained by organizations over which RICHARD CROOKES CONSTRUCTIONS PTY Ltd. has no control, RICHARD CROOKES CONSTRUCTIONS PTY Ltd. cannot be held responsible for providing access to these external sites and services or for any content, advertising, products, services or any other material that appear or are available on these external sites and services. Links to other web sites and services are provided solely for the convenience of users. The decision to use links is a matter for users. Users are reminded that unaffiliated websites have their own terms of use.

5. Applicable law – jurisdiction clause

The Site and these general conditions of use are subject to Australian law and conflict of law rules are excluded. Having regard to the international nature of the internet, users must also comply with all compulsory and public policy rules applicable to them according to their local laws.
If any part of the provisions of these general conditions of use should prove to be illegal, invalid or inapplicable for any reason whatever, the term or terms in question will be treated as non-existent and the remaining terms will retain all their force and scope and continue to apply. Terms held to be non-existent will be replaced by one or more terms as close in content to the cancelled term(s) as possible.
Any disagreement or dispute relating, in particular, to the application, performance, interpretation or validity of these general conditions of use, and which cannot be resolved amicably, will be referred to the competent Courts.